Privacy Policy

Introduction

VoderCall ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered service reservation platform.

By using VoderCall services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Reservation Details: Dining preferences, special requirements, party size, date and time preferences
• Communication Records: Records of your interactions with our AI assistant and customer support
• Account Information: Username, password, profile preferences

Automatically Collected Information

• Usage Data: Information about how you interact with our services
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General location information to help with restaurant recommendations
• Cookies and Tracking Technologies: See our Cookies section below

How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To make reservations on your behalf and communicate with service providers
• Customer Support: To respond to your inquiries and provide assistance
• Service Improvement: To analyze usage patterns and improve our AI algorithms
• Communication: To send service-related notifications and updates
• Security: To protect against fraud and ensure platform security
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share necessary information with restaurants and service providers to complete your reservations.

Third-Party Service Providers

We may share information with trusted partners who help us operate our services, such as:

• Cloud hosting providers
• Payment processors
• Analytics services
• Customer support platforms

Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@vodercall.ai

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services and user experience
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: